Keurig Coffee Maker Error Codes

Complete diagnostic guide for Keurig coffee makers and K-Cup machines in the United States.

Important Note

Keurig coffee makers use various error codes that may vary by model. Some models like the Supreme Plus Smart have additional or more specific error codes. Always refer to your specific model's user manual for model-specific information.

Regular maintenance including descaling and needle cleaning can prevent many common errors. Follow the manufacturer's recommended maintenance schedule for optimal performance.

Pressure and Brewing Errors

Error codes for Keurig coffee makers related to pressure problems, brewing issues, and K-Cup perforation problems.

Error Code / IndicatorMeaningPossible CausesSolutions
Code 1Over pressure / Pressure buildup
  • Bottom needle clogged or blocked
  • K-Cup not properly perforated
  • Pressure buildup due to blockage
  • Top needle blocked
  • Brew chamber obstruction
  • Clean top and bottom needles thoroughly
  • Ensure K-Cup is properly inserted
  • Check that K-Cup is correctly perforated
  • Remove any blockages from brew chamber
  • Run descaling cycle if needed
  • Restart the machine
Code 6Brew time error / Brew cycle interrupted
  • Pump problem
  • Sensor malfunction
  • Too much pressure
  • Brewing process interrupted
  • Water flow restricted
  • Descale the machine
  • Clean needles thoroughly
  • Check if pump is working
  • Ensure water reservoir is properly seated
  • Check for blockages in water path
  • Restart the machine

Temperature and Heating Errors

Error codes for Keurig coffee makers related to temperature sensors, overheating, and heating element problems.

Error Code / IndicatorMeaningPossible CausesSolutions
Code 2Over heat / Temperature exceeded
  • Temperature sensor defective or showing incorrect values
  • Temperature setting too high
  • Heating element malfunction
  • Thermostat failure
  • Turn off machine and allow to cool
  • Reduce temperature setting
  • Unplug machine for 30 minutes
  • Check temperature sensor
  • Contact service if sensor needs repair
Code 10Temp sensor bad / Temperature sensor error
  • Temperature sensor outside measurement range
  • Temperature sensor defective
  • Sensor connection problem
  • Control board error
  • Check sensor connections
  • Unplug and restart machine
  • Allow machine to cool completely
  • Contact Keurig support
  • Sensor may need replacement
FRToo cold / Temperature below operating range
  • Machine temperature below operating range
  • Machine stored in cold environment
  • Heating system not working
  • Move machine to warmer room
  • Allow machine to warm up for 30-60 minutes
  • Ensure room temperature is above minimum operating temperature
  • Check heating system

Water Supply and Pump Errors

Error codes for Keurig coffee makers related to water detection, pump failures, and water supply problems.

Error Code / IndicatorMeaningPossible CausesSolutions
Code 4No water / Water not detected
  • Water level sensor defective
  • Water reservoir not properly seated
  • Water reservoir empty
  • Sensor not detecting water
  • Ensure water reservoir is properly inserted
  • Fill water reservoir
  • Clean water level sensor
  • Check water reservoir for proper seating
  • Remove and reinsert water reservoir
Code 8Pump failure / Pump not working
  • Pump defective or blocked
  • Power supply problem
  • Pump motor failure
  • Water path blocked
  • Check pump for function
  • Inspect power connection
  • Descale machine to clear blockages
  • Check water path for obstructions
  • Contact service for pump replacement
  • Check warranty coverage
Code 11Brewer dry / More water please
  • Vacuum in reservoir lid
  • Lid needs to be vented
  • Water filter blocked
  • Water not flowing properly
  • Vent the reservoir lid
  • Clean or replace water filter
  • Remove lid and reinstall properly
  • Restart the machine
  • Ensure lid is not sealed too tightly

Maintenance and Prevention Tips

Regular maintenance procedures to prevent common Keurig coffee maker errors and ensure optimal performance.

Error Code / IndicatorMeaningPossible CausesSolutions
Descaling RequiredMineral buildup / Machine needs descaling
  • Hard water mineral deposits
  • Lime scale buildup
  • Infrequent descaling
  • Water quality issues
  • Run descaling cycle with Keurig descaling solution
  • Use white vinegar as alternative descaling solution
  • Follow manufacturer descaling instructions
  • Descale every 3-6 months depending on usage
  • Use filtered or distilled water to reduce buildup
Needle Cleaning RequiredNeedles clogged / Need cleaning
  • Coffee grounds blocking needles
  • K-Cup material stuck in needles
  • Infrequent cleaning
  • Debris accumulation
  • Use Keurig cleaning tool or paperclip to clean needles
  • Turn off and unplug machine before cleaning
  • Remove K-Cup holder and clean needles
  • Run water-only brew cycle after cleaning
  • Clean needles regularly to prevent blockages
Water Filter ReplacementFilter needs replacement / Filter expired
  • Water filter has reached end of life
  • Filter not replaced on schedule
  • Filter clogged or ineffective
  • Replace water filter according to schedule
  • Use genuine Keurig water filters
  • Soak new filter before first use
  • Reset filter indicator if available
  • Check filter installation instructions

Need More Help?

If you are experiencing problems with your Keurig coffee maker that are not covered by these error codes, or if the provided solutions do not resolve your issue, we recommend:

  • Consult your Keurig coffee maker user manual for model-specific information
  • Visit the official Keurig support page: keurig.com/support
  • Contact Keurig customer service in the United States
  • Perform regular maintenance: descale every 3-6 months and clean needles regularly
  • Use only genuine Keurig water filters and descaling solution
  • Seek help from a qualified appliance repair technician
  • Check warranty coverage if your coffee maker is still under warranty